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Run the CRM

Nexus, the AI that runs your CRM

Nexus is the operations assistant built into LeadLock. Ask it in plain words to find a customer, check today's schedule, or create a follow-up. It watches calls, bookings, and jobs as they happen and suggests the next step. Anything that sends a message or touches money waits for your approval.

What it does

  • • Search leads and pull a full customer history in one question
  • • See upcoming appointments and what is running late
  • • Create tasks and follow-ups from a sentence
  • • Live activity feed of what Ava, dispatch, and your team just did

What you get

  • • You choose how much it does on its own: off, suggest, assist, or auto
  • • Approval cards for anything that writes, texts, or charges
  • • Every action is permission-checked and written to the audit log
  • • Credit controls warn you before you run out

How it works

Step 1
Ask

Type or speak a request from anywhere in the CRM.

Step 2
Review

Nexus shows what it found or what it wants to do, with the evidence.

Step 3
Approve

Read-only answers come back right away; changes run after you approve.

Common use cases

  • • Owners who want answers without clicking through ten screens
  • • Dispatchers juggling many jobs at once
  • • Teams that want AI help without giving up control

Integrations

  • • Leads and customer 360
  • • Calendar and appointments
  • • Tasks
  • • Audit log

Let Nexus do the clicking

Turn Nexus on, pick how much it may do on its own, and approve the rest from one card.