Nexus is the operations assistant built into LeadLock. Ask it in plain words to find a customer, check today's schedule, or create a follow-up. It watches calls, bookings, and jobs as they happen and suggests the next step. Anything that sends a message or touches money waits for your approval.
What it does
• Search leads and pull a full customer history in one question
• See upcoming appointments and what is running late
• Create tasks and follow-ups from a sentence
• Live activity feed of what Ava, dispatch, and your team just did
What you get
• You choose how much it does on its own: off, suggest, assist, or auto
• Approval cards for anything that writes, texts, or charges
• Every action is permission-checked and written to the audit log
• Credit controls warn you before you run out
How it works
Step 1
Ask
Type or speak a request from anywhere in the CRM.
Step 2
Review
Nexus shows what it found or what it wants to do, with the evidence.
Step 3
Approve
Read-only answers come back right away; changes run after you approve.
Common use cases
• Owners who want answers without clicking through ten screens
• Dispatchers juggling many jobs at once
• Teams that want AI help without giving up control
Integrations
• Leads and customer 360
• Calendar and appointments
• Tasks
• Audit log
Let Nexus do the clicking
Turn Nexus on, pick how much it may do on its own, and approve the rest from one card.