Troubleshooting and bug reports
How to report calls, chat, payments, storage, mobile issues, and what context LeadLock captures.
Before reporting
- 1
Retry once and note whether the problem repeats.
- 2
Copy the page URL or mention the CRM section: calls, chat, payments, storage, or mobile.
- 3
For calls, include time, phone number, and whether it was demo or live.
- 4
For payments, include invoice/customer context but never paste card numbers.
- 5
For storage, include whether the R2 wizard connected successfully and what friendly message appeared.
What the bug reporter helps capture
The in-app bug report flow can include browser, device, current page, category, description, and an optional attachment so support can reproduce issues faster.
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