Understanding AI in LeadLock
Where AI helps—without replacing your judgment on deals.
Overview
LeadLock uses AI to shrink response time: it can draft chat replies, summarize conversations, score leads for priority, and (on supported plans) handle voice and richer SMS flows. You stay in control of pipeline stages, pricing, and closing.
Where AI shows up
- 1
Chat widget: optional instant replies while leads are on your site.
- 2
SMS: automated or AI-assisted replies when Twilio is connected and your plan allows.
- 3
Voice: AI receptionist answers forwarded or missed calls on eligible plans.
- 4
Lead records: summaries and tags help your team scan context quickly.
Tips
- If a reply sounds off, edit before sending or tune your AI agent instructions.
- Watch usage in Dashboard or Billing so upgrades are predictable.
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