Troubleshooting
Fix common issues with AI, calls, SMS, and connected tools.
Troubleshooting: AI Voice Website Widget Not Responding
Quick checks for microphone input, transcript flow, AI replies, and playback.
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Why is my AI not responding?
Checklist for credits, agent status, and channel config.
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Why are calls not being answered?
Forwarding, Twilio status, and voice toggles.
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Why am I not receiving SMS?
Credentials, numbers, and compliance basics.
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How to fix integration issues
Webhooks, secrets, and logs—systematic debugging.
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Why was my call blocked?
No Minutes, no Credits, plan restriction, or billing preflight.
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