How to Stop Automation on Reply
Prevent over-messaging once the lead engages.
Overview
Reply detection is important for compliance and trust: when a lead writes back, LeadLock can halt remaining sequence steps automatically.
- 1
In the campaign builder, look for stop conditions tied to inbound messages.
- 2
Test with an internal phone or email address.
- 3
Review automation logs if a sequence fails to stop—sometimes an unrecognized channel blocks detection.
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